CVV stands for Card Verification Value, a unique 3-digit code that usually appears on the back of your debit card. The CVV adds an extra layer of security to online purchases and helps prevent unauthorized payments. You will likely need to enter your card's CVV when shopping online.

As with most debit cards, you will find your Flouci card's CVV on the back of your physical card. If you don't have your physical card to hand or want to use a virtual card, you can also find it in the app. Just tap the card icon on your home screen, select the card you want to use and tap Card details.

You can easily activate your physical debit card in the app as soon as it is delivered. Here's how:

1. Open your Flouci app.
2. Tap the card icon on your home screen.
3. Choose the physical card.
4. Tap Activate now → I have my card, and your card is ready to use.

You don't need to activate your virtual card. It is ready to use as soon as it is created.

With your Flouci account, you can have:

• 1 active physical card
• 1 virtual card

1. Download the Flouci app.
2. Follow the instructions to complete your account.
3. Sign your contract once your application is accepted.
4. Upgrade to the Plus or Premium plan.
5. Tap the card icon on your home screen and choose + Add a card.
6. Choose the type of card you want (physical or virtual).
   You can get a virtual card even on the Starter plan. However, make sure you have upgraded to the Plus or Premium plan before ordering a physical card.

7. Follow the instructions to complete your order.

Delivery fees for the physical card may apply depending on your plan. You will see all fees in the app before completing your order.

A debit card is linked to your account, so you spend money you have already deposited. When you make a purchase or withdraw cash, the amount is taken directly from your account balance. 

With a credit card, you are essentially borrowing money from the provider. You can use your card for purchases and cash withdrawals up to a set credit limit. You then pay that amount back, sometimes with interest.

With Flouci, you get a debit card, not a credit card.

When you open a Flouci account, you can have:

• Physical card: a standard debit card you carry in your wallet. You can use it for in-store purchases, online shopping, recurring payments and ATM withdrawals.
• Virtual cards: digital debit cards that exist only in your Flouci app. While they are not designed for use at ATMs, they are perfect for online purchases.

The Flouci physical card gives you access to the money in your Flouci wallet. When you use it to make purchases or withdraw cash, it is debited directly from your wallet balance. It's a convenient way to pay without carrying cash all the time.

The limit on your Flouci physical debit card is 1000 DT per week. This means you can make payments and withdrawals up to a total of 1000 DT within one week. This limit covers all transactions made with your card, whether in-store purchases, ATM withdrawals or online payments. If you reach this limit, you will need to wait until the start of the following week to use your card again for up to 1000 DT.

Fees for transactions between Flouci wallets on the same plan follow this schedule:

This form is required by the Central Bank to open a current account for you. Please pay close attention to the last two questions, about US person status and political affiliation, as they could slow down the processing of your application.

Your national ID card (CIN) is an identity document required to open a bank account under Tunisian law. In addition, in an emergency or if you lose access to your wallet, we will use the information on your CIN to verify your identity.

Sometimes an application needs additional checks. Our team will contact you if there is a problem or if we need more documents.

The bank account linked to your Flouci wallet is 100% free, with no account maintenance fees.

Fees for each feature and the other services Flouci offers are detailed on the "Pricing" page

Flouci is a financial super app. Banking, secure and instant money transfers, cashless payments in store and online, and even your everyday services: Flouci is the ideal app to get it all done. 

In practice, it's a wallet backed by a free bank account, so you can make instant transactions with your wallet as well as bank transactions with your account. Everything happens in the app, saving you unnecessary trips to a branch.