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Hi! Having an issue? 🤗

Cash in hand or in your wallet, it's all the same

Need cash? Make a cardless ATM withdrawal with a code generated right in the app! Or use your bank card as usual.

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Why?

Get to your cash anywhere

Cardless ATM withdrawal

Withdraw cash at an ATM without a card. Just enter the temporary code shown in the app.

ATM withdrawal by card

Withdraw cash at an ATM with your bank card. Don't forget to move the funds to your bank account first.

Frequently asked questions

Which balance is used for my cardless ATM withdrawal?
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The amount withdrawn at the ATM without a card is taken directly from your Flouci wallet balance, not your bank balance.

What are the fees for cardless ATM withdrawals?
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The standard ATM withdrawal fees for physical cards apply to cardless withdrawals.

Fees follow this formula: 1 dinar + 0.3% of the amount withdrawn

Which ATMs can I use?
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The list of banks offering this service at their ATMs is detailed and regularly updated in the app.

I don't have a card. How can I withdraw cash from an ATM?
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You can withdraw cash from an ATM without a card. Just start the withdrawal in the app and follow these steps:

  • Tap "Transfer"
  • In the menu that appears at the bottom of the screen, choose "An ATM"
  • You will get a unique code that expires in 15 minutes
  • Go to one of the ATMs listed in the app
  • Follow the withdrawal steps, enter the unique code and choose the amount to withdraw

Standard ATM withdrawal fees apply.