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Get your card

Visa® flouci.

Enjoy the digital banking experience: get your Flouci Visa card delivered to your door, simply and online through our app.

Get your Flouci Visa card

Why?

Designed to make everyday life easier

Card delivered to your home

Enjoy having your card delivered straight to your door - the first of its kind in Tunisia.

Simply tap and pay

Make contactless payments effortlessly - just tap and go, no need to swipe or insert your card.

The first card delivered to your door in Tunisia

Discover a new way to pay digitally and get a physical Flouci Visa card.

Access your money wherever you are

The Flouci card is your passport to financial freedom. Access the money in your Flouci debit card account in stores, online or at ATMs.

Pay contactless

Easy, fast and secure payments with a simple tap of your Flouci card on any contactless terminal.

Instant gratification

Start using your Flouci virtual card instantly for online purchases while your physical card is on its way.

Frequently asked questions

What is the CVV on a debit card?
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CVV stands for Card Verification Value, a unique 3-digit code that usually appears on the back of your debit card. The CVV adds an extra layer of security to online purchases and helps prevent unauthorized payments. You will likely need to enter your card's CVV when shopping online.

As with most debit cards, you will find your Flouci card's CVV on the back of your physical card. If you don't have your physical card to hand or want to use a virtual card, you can also find it in the app. Just tap the card icon on your home screen, select the card you want to use and tap Card details.

How do I activate my new physical debit card?
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You can easily activate your physical debit card in the app as soon as it is delivered. Here's how:

  1. Open your Flouci app.
  2. Tap the card icon on your home screen.
  3. Choose the physical card.
  4. Tap Activate now → I have my card, and your card is ready to use.

You don't need to activate your virtual card. It is ready to use as soon as it is created.

How many debit cards can I have?
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With your Flouci account, you can have:

  • 1 active physical card
  • 1 virtual card
How do I get a Flouci card?
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  1. Download the Flouci app.
  2. Follow the instructions to complete your account.
  3. Sign your contract once your application is accepted.
  4. Upgrade to the Plus or Premium plan.
  5. Tap the card icon on your home screen and choose + Add a card.
  6. Choose the type of card you want (physical or virtual).
    You can get a virtual card even on the Starter plan. However, make sure you have upgraded to the Plus or Premium plan before ordering a physical card.
  1. Follow the instructions to complete your order.

Delivery fees for the physical card may apply depending on your plan. You will see all fees in the app before completing your order.

What is the difference between a debit card and a credit card?
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A debit card is linked to your account, so you spend money you have already deposited. When you make a purchase or withdraw cash, the amount is taken directly from your account balance. 

With a credit card, you are essentially borrowing money from the provider. You can use your card for purchases and cash withdrawals up to a set credit limit. You then pay that amount back, sometimes with interest.

With Flouci, you get a debit card, not a credit card.

What types of cards does Flouci offer?
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When you open a Flouci account, you can have:

  • Physical card: a standard debit card you carry in your wallet. You can use it for in-store purchases, online shopping, recurring payments and ATM withdrawals.
  • Virtual cards: digital debit cards that exist only in your Flouci app. While they are not designed for use at ATMs, they are perfect for online purchases.
How does my Flouci physical card work?
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The Flouci physical card gives you access to the money in your Flouci wallet. When you use it to make purchases or withdraw cash, it is debited directly from your wallet balance. It's a convenient way to pay without carrying cash all the time.

What is the limit on my Flouci physical debit card?
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The limit on your Flouci physical debit card is 1000 DT per week. This means you can make payments and withdrawals up to a total of 1000 DT within one week. This limit covers all transactions made with your card, whether in-store purchases, ATM withdrawals or online payments. If you reach this limit, you will need to wait until the start of the following week to use your card again for up to 1000 DT.